Kroger’s Injury Policies and How They Affect Your Claim

You may shop at a Kroger supermarket because it meets your needs, supplying you with food and products for you and your family. But it also must be safe for you and other customers. As much as the company loves you, it loves its bottom line even more. To boost profitability, Kroger (like all businesses) balances costs and income. One of those costs comes from insuring and paying for customers’ slips, falls, and injuries.

Kroger has seven stores in Houston and a total of 218 stores statewide, according to the company website, employing 30,169 people. They have nearly 2,700 stores employing about a half million people in 35 states and the District of Columbia. The company generates about $1.32 billion in revenue each year. Kroger didn’t get this big and profitable by being generous to others.

What Should I Do After Injuring Myself at Kroger?

These cases are fact-driven. To have a valid claim, you must establish why you fell. The floor could be wet and slippery, cracked and uneven, or you tripped over something in your way. You need to prove they committed negligence (made a mistake they shouldn’t have made, and they owe you compensation for your injuries).

After injuring yourself at a Kroger, if you’re well enough, take photos or videos of your surroundings. If someone’s with you, ask them questions on the video of what they saw. If you’re seriously injured, get an ambulance. One way or another, get medical attention as soon as possible.

Unless you’re unconscious or severely injured, do your best to report the accident to store management. If you don’t, they may later deny any knowledge of your accident and claim you’re making it up.

Give Schechter, Shaffer & Harris, LLP a call after getting medical help. Our investigation may be the difference between the success and failure of your injury claim. Speed is essential because Kroger may erase security video showing your fall. The company could repair the area, so it looks like where you fell was completely safe. Employees who saw what happened may or may not have filed reports, and their memories may fade.

How Will Kroger’s Insurance Cover My Injury Claims?

With all those stores and income to protect, Kroger pays for insurance coverage and legal defense for its operations. That insurance and claims against it must meet Texas law. As big as they are, Kroger can’t just make stuff up and get away with it – if you have legal counsel protecting your rights.

When you retain Schechter, Shaffer, & Harris, LLP, we will deal with their insurance company, so you won’t have to. That carrier or a claims management company may contact you later to get more details. They may ask to record a conversation with them. Politely refuse their request and tell them you’re working with an attorney who’ll contact them.

They want you to say something that contradicts a prior statement to harm your credibility. Investigators also want something recorded that sounds like your health is better than what you claimed. Investigators may also look through your social media posts to find something they can use against you.

We’ll make a claim and a settlement demand after we:

• Document your injuries
• Establish their impact on you
• Understand how they’ll impact your future ability to work, earn an income, and enjoy your life

Most cases resolve through negotiation. If Kroger’s insurance company’s unreasonable, we’ll take the store to court. Usually, the additional work, stress, and cost of litigation results in the parties agreeing to a settlement later on.

Can I Recover Compensation if I Made a Mistake?

You can be partially responsible for your injuries but have a legal right to compensation for your injuries. Kroger policies don’t change Texas negligence law where you have a valid negligence claim or lawsuit as long as they’re more to blame than you are. It’s possible that even though you were focused on something else when you fell, you may still be compensated as long as Kroger’s mistakes were a bigger factor than yours.

Hire a Schechter, Shaffer & Harris, L.L.P. Lawyer if You’re Injured at Kroeger

Call Schechter, Shaffer & Harris, L.L.P if you need a Houston slip and fall lawyer after suffering injuries in a supermarket or other retail store. We have helped many people like you obtain recoveries for their injuries through settlements and jury verdicts. Contact our legal team today to schedule a free consultation. We can discuss what happened, how Texas law may apply, and how we can help.